Компания "AIBY"
With over 50 products and 2 billion installs worldwide, AIBY is at the forefront of mobile-first product development with a focus on AI technology. Our mission is to make artificial intelligence accessible to people from all walks of life.
Our open-minded approach to ideation sessions, in which every member of the team can make their voice heard, innovation, and team spirit are the backbones of our company. Thanks to them, we are proud of titles like ChatOn, Plantum, Forma, AI ARTA, Fonts Art, and Themify.
Our Support Department is expanding, and we’re opening a Customer Support Specialist position. Aspiring inexperienced candidates are welcome, as your hunger for knowledge and growth is enough to ensure a bright future in our company.
What you will do:
Respond to customer inquiries
Collect customer feedback
Gather and analyze user information
Provide regular feedback on common issues
What you should have:
Excellent written and verbal communication skills in both English and Russian
Ability to work on night/weekend/holiday shifts
Patience and an eye for detail
Solid knowledge of mobile app market
Ability to delve into tech details when necessary
Ability to manage multiple projects simultaneously
Will be a plus:
Experience in relevant industries or call centers
Communication experience in American English
Knowledge of other languages
What we offer:
Shortlisted candidates will be proposed a test assignment.
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