Support Engineer

04 Октября

Партнерские Вакансии

Компания "КЛАРИТИ / CLARITY"

We are looking for a talent!

CLARITY is an IT consulting company, which was established in 2012 in Riga, Latvia. We have offices in Mauritius and in Belarus. CLARITY is market-leading consulting company in Quote-to-Cash space. CLARITY is leveraging leading technology platforms and helping companies around the world to transform customer experience by empowering sales and creating new monetization opportunities through subscription model implementation. CLARITY subscription management solutions enable smooth transition to outcome-based subscription sales allowing leading enterprise brands to gain a competitive advantage and grow recurring revenues with new business models, new products, and new services.

We are looking for Support Engineer.

Working hours: start around 14:00 on Thursday, Friday, Saturday, and Sunday (mandatory), plus one additional day of your choice. During the onboarding period (approximately 2 weeks), working hours will be Monday to Friday, starting around 10:00

REQUIREMENTS:

• Basic Linux, Networking, HTTP, REST API, WebSockets, Dev Tools knowledge
• Basic knowledge of JavaScript, PHP, Kubernetes or AWS is a plus
• Experience with monitoring services is a plus (Grafana, Prometheus, CloudWatch, Sentry)
• Strong analytical and problem-solving skills, creativeness, honesty.

RESPONSIBILITIES:

• Provide technical support during night hours, ensuring that gambling platform is working without problems
• Troubleshoot and resolve basic technical issues related to PHP, JavaScript, Kubernetes and AWS
• Escalate complex problems to technical specialists when necessary
• When support demand is low, you'll work on software development tasks
• Maintain a high level of service quality and reliability of the platform
• Offer ideas to improve existing processes or create new ones, both procedural and technological.

WE OFFER:

• Office in the centre of Minsk, BC "Metropol", Nemiga, 5;
• Parking space for each employee;
• Snacks, fruits, coffee in the office;
• Competitive remuneration package;
• Training, certifications and individual personal development plan;
• Health insurance;
• Sport compensation;
• Phone number paid by the company.