VIP Loyalty manager (English, Polish, German, French, Italian, Spanish)

Компания "КрокусАппс / WakeApp"

Our customer support team consists of diverse individuals committed to mutual development and gaining valuable industry experience. We take immense pride in providing top-class customer service.

We are looking for a full-time Customer Support Specialist to join us. In this role, you will be the first point of contact for customer queries via chat. You will be responsible for solving customer problems and ensuring high-quality customer service is maintained.

What we expect of you?

• Excellent written and verbal communication skills in English (В2) + any other European language(s) is an advantage, preferably German/Italian/French/Polish/Spanish (В2) ;
• Aspiration to help and a problem-solving attitude;
• Flexibility and proactivity;
• Prior experience working within customer service or with chats is a plus (not a must).

What we’re after?

• Work schedule: 2/2/2 (day shifts from 9:00 to 21:00 GMT+3 and night shifts 21:00 to 9:00 GMT+3) or 2/2 (night shifts 21:00 to 9:00 GMT+3), 1.5 hour (90 minutes) break included.
• Official contract labor.
• Technical equipment is provided for work in the office.
• Corporate parties and team building events.
• 3 additional sick days a year.
• Free snacks and coffees in the office, drinks, and fruits.
• Gaming Room (Xbox and table games).
  After the probation period:
• Access to the Benefits.by.
• Psychological assistance.
• English classes.
• Sports allowance.
• Gifts for birthday/wedding/birth of children.
• Medical care.

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