Technical Support Engineer

• Technical aptitude and a solid grasp of web technologies (APIs, HTTP, browsers, logs, networking).
• Proven experience in a technical support, helpdesk, QA, or technical account management role.
• Exceptional communication and interpersonal skills (active listening, clear articulation, constructive feedback).
• Strong sense of ownership and responsibility, ensuring issues are followed through to resolution.
• Ability to remain calm and effective in fast-paced, high-pressure situations; adaptable and eager to learn.
• Excellent organizational and time-management skills.
• Fluency in Russian and Intermediate to Advanced English.

Benefits:

• Enjoy 5 health days to focus on your well-being.
• Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
• Get a $30 net per month sports compensation to stay active and healthy.
• Benefit from top-notch medical insurance for peace of mind.
• Indulge in a variety of snacks available in the office.
• Join us for exciting corporate events that foster team spirit and fun!