Restaurant Manager

Компания "Уручская Эстейт, СООО"

Restaurant Manager – Role & Expectations

Main Objective

To ensure the restaurant operates as a true standalone dining destination by maintaining high standards in guest experience, service, atmosphere, and daily performance.

Engagement Level Expected

• Full focus on the restaurant floor and guest experience.
• High level of personal responsibility and initiative.
• Proactive decision-making within agreed limits.
• Consistent presence during key service periods.
• Clear and structured communication with ownership.

Key Responsibilities

1. Dining Room & Guest Experience

• Be present and fully engaged in the dining room during service.
• Ensure the right atmosphere (lighting, music, cleanliness, table setup).
• Monitor guest satisfaction and respond immediately to issues.
• Ensure consistency in the overall dining experience.

2. Service Standards & Team Supervision

• Train and guide the floor team on service standards.
• Correct mistakes in real time and maintain discipline.
• Lead pre-service briefings and ensure team alignment.
• Maintain professional appearance and behavior of staff.

3. Daily Operations & Initiative

• Take initiative on operational matters without waiting for instructions.
• Handle small practical decisions independently (layout, minor fixes, coordination).
• Ensure smooth communication between kitchen, bar, and service.
• Follow issues through until fully resolved.

4. Performance Monitoring

• Track daily covers and performance.
• Monitor average check and guest flow trends.
• Identify weak days and propose actions to improve traffic.
• Report clearly on restaurant performance.

5. Positioning & Growth

• Support the positioning of the restaurant as a standalone dining venue.
• Ensure ambiance and presentation match the desired market segment.
• Work closely with management on improvements in menu presentation, service flow, and guest perception.

Kindly send you CV in English.

Вакансия перспективная, планируется к созданию после 24.04.2025

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