Manager, RAVE resources & metrics

Mapbox Minsk R&D center (OOO MapData) enables navigation for people, packages and vehicles. Our underlying maps represent the ever-evolving world, accessing, aggregating, and adapting anonymous data from millions of sensors and phones in real-time.

The RAVE department at Mapbox is a crucial division responsible for acquiring, processing, and delivering high-quality location-oriented data to enable internal and external Customers who use Mapbox maps and Navigation.

The RAVE Department at Mapbox provides a globally validated, up-to-date Mapbox Streets basemap; an engaging feedback experience for over 350K+ users and drivers; generates hundreds thousands of high quality corrections to offer the best map data to power navigation for people, packages, and vehicles globally.

• Reporting directly to the Head of Data RAVE, work with a passionate group of approximately 200 Mapboxers, including Managers, overseeing human resource management.
• Supports the Head of Data RAVE in identifying areas for process improvement, by gathering data and feedback.
• Analyze and provide the Head of Data RAVE with recommendations to existing operational processes, audit established KPIs, improve organizational processes/workflows/metrics and implement necessary changes.
• Create, manage, and deliver performance goals for the teams (aligning with the Head of Data RAVE) while providing clear updates of achieved results.
• Coach and train the Managers with the best business methods, tools and solutions which help to ensure efficient task execution, goal achievement and excellent organizational culture.
• Partner closely with Recruiting and HR to solve employee-related questions and to ensure the employees are getting the best employee experience.
• Enhancing RAVE’s cross teams collaboration and initiatives, office sprints, etc.
• Create operation strategies and policies related to optimization and minimizing expenses.

What We Believe Are Important Traits for This Role

• 5+ years of leadership: You have managed and grown diverse organizations of operational teams.

• Bachelor’s degree.

• Fluency in Russian, English (B1-B2).

• Strong communication and presentation skills.

• Relative comfort with ambiguity and the ability to maneuver effectively amid rapidly evolving priorities and workflows.

• Data guides your decisions and is used to continuously improve your purview: extensive and direct experience in using and managing data to deliver outsized impact.

• Experience partnering with HR to address and resolve employee-related questions and concerns effectively.