Customer support specialist( Кариид )

Компания "Кариид"

We are a company that creates highly loaded projects with millions of satisfied customers around the world!

To develop even faster, we are looking for a digital/email marketing manager to join the team! Come and try yourself in the implementation of a large-scale project working in the American market!

What are we doing?

A global project to check the history of the car. Having taken a confident position in the car history market in the United States of America, we are developing data analysis based on artificial intelligence and machine learning based on the huge amounts of data available to our company. Come and take part in the revolution of the automotive industry!

Tasks and responsibilities:

• Fluency in English (at the first contact with you, a mini-interview will be conducted in English)
• Work with the company’s clients (customer support, 90% of calls are incoming). Communication channels - chatbot on the website, telephone, social networks.
• Working with refunds and disputes
• Communication with potential partners on the given task

Requirements

• Fluency in English (at the first contact with you, a mini-interview will be conducted in English)
• Willingness to work in the afternoon
• High level of independence and initiative

Nice to have:

• Knowledge of Spanish
• Experience communicating with native speakers is desirable

Conditions:

• Working hours - 16.00 - 1.00
• 24 days of paid vacation
• Flexible working schedule
• Health Insurance
• The possibility of working remotely
• The opportunity for professional development

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