Billing Associate

Компания "DELVE"

Who We Are:

DELVE is a Performance Media Agency focused on helping clients grow their customer base by integrating the power of Tech & Data in Media. We act as one highly functioning team that is powered by our professional “Fire in the Belly”, with a passion for creating exceptional value by delighting our clients and creating an engaging work environment for our team members.

We deliver digital marketing management, first-party data science and consulting, and adtech/martech systems integration & reselling on a global scale. We connect the dots between data and technology in media by identifying our clients' super fans, deterministically finding more of them, and converting them online in the most effective way.

DELVE has been recognized as Built In Colorado’s “Best Places to Work” for the past three years in a row. Our culture emphasizes professional development in an environment where everyone can have an impact. We are passionate about seeing our team through self-care, family, community and (of course) career growth. As a privately owned company, we don’t get caught in red tape, instead we pave a path of growth for those with a passion to succeed professionally.

DELVE is a fast-paced company with proven success with high-profile global customers such as UNICEF, International Rescue Committee, Virgin Voyages, Gerber Life Insurance, Apple Leisure Group, Orange, and Hebe.

Headquartered in Boulder, Colorado, DELVE also has offices in Warsaw and Minsk, as well as team members in 10 other countries.

Objectives of the role:

As a Billing Associate, your primary objective is to support the Billing Specialist in ensuring accurate and timely billing calculations across various revenue streams. You will assist in preparing billing calculations, validating data, reconciling records, and resolving billing discrepancies. Your role is crucial in maintaining billing accuracy, supporting customer communication, and contributing to process improvement initiatives to enhance efficiency and effectiveness in billing operations.

Principal duties (include but are not limited to):

• Billing Calculations: Assist in the timely and accurate processing of billing calculations across our media-related and technology-related revenue streams.
• Billing Reconciliation: Reconcile billing calculations with contracts terms, vendor invoices, departments records, and other relevant documentation to ensure consistency and accuracy in billing calculations.
• Invoice Preparations: Support the Billing Specialist in preparing invoice details and upload templates for customers, ensuring timely delivery and resolution of any billing discrepancies.
• Customer Communication: Communicate with internal stakeholders and external customers regarding billing inquiries, discrepancies, and resolution of billing-related issues in a professional and timely manner.
• Process Improvement: Identify opportunities to streamline billing processes, improve efficiency, and enhance accuracy through automation, system enhancements, or procedural changes.

Qualifications & skills:

• Knowledge of Finance and Accounting principles.
• 1-3 years of experience in billing, accounting, or related roles, preferably in a fast-paced environment.
• Must be able to read and communicate in English effectively.
• Must have strong spreadsheet skills in Excel and Google Sheets.
• Strong attention to detail and accuracy with strong analytical skills.
• Organized and methodical with the ability to manage their own workload and prioritize effectively.

Preferred qualifications

• Accounting or Finance Degree.
• Familiarity with billing processes and procedures, including invoicing, reconciliation, and customer billing inquiries.
• Experience in using billing software or ERP systems (Quickbooks).

What DELVE Offers:

• Work schedule: 12 pm- 8 pm
• A competitive salary and an annual bonus opportunities
• A promote from within culture and the chance to define your career growth
• Health and dental insurance (after trial period)
• 28 calendar PTO days
• Flexible sick days policy backed by full 100% short-time disability coverage
• Brand new office in Minsk, built and designed exclusively for DELVE
• English language tuition covered for specific positions
• Compensation of sports facilities (after trial period)
• Mental health reimbursement (after trial period)
• Generous employee referral bonuses
• Hybrid Working Model: Tuesdays, Wednesdays, Thursdays in office with the option to work from home on Mondays and Fridays
• Dog Friendly Office: You are welcome to bring your furry, well-behaved companion to work with you!

Delve is an equal opportunity employer. We believe that diversity enriches the workplace and we are committed to growing our team with the most talented and passionate people from every community. Delve strives to create a culture of unity and respect and to that end, we have a zero tolerance policy for behavior that promotes harassment, hate and discrimination of any kind. We are committed to providing reasonable accommodations for qualified individuals. If you require assistance during the application process due to a disability, please let us know.

* Not all aspects of the job are covered by the objective and duties - may require "other tasks” as assigned.

* Job may change over time in accordance with team/company needs.

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