Customer Service

Описание

Dhava l P ate l Custo m er S u p port & T eam l e ad er To be a self motivated next generation leader with the ability to adapt rapidly changing technologies and environment with a strong desire to undertake challenging jobs and to work with the team to achieve the goals of an organization AREAS OF EXPERTISEH ig h er D ip lo m a i n S oft w are E ngin eerin g D ip lo m a in W eb D esig n & D evlo p m en t H ig h er D ip lo m a in S oft w are E ngin eerin g W eb D eve lo p er- P H P W eb D eve lo p er Aptech Computer Education - 2006Image Institute- 2006Diploma in Web designing Tops Technologies- 2009Higher Secondary Certificate Gujarat Higher Secondary Education Board- 2002 EDUCATIONSHORT COURSESPROFESSIONAL CERTIFICATION Team leadership Web Design NegotiationTeam LeadershipExcellent communication Service & Support PHPMs office EXPERIENCE Addressed customer service inquiries in timely fashion. Provided input in improving internal processes. As a team leader encourage our teammates to provide best services to the customers. Update product on website. Update web pages. Addressed customer service inquiries in timely fashion. Provided input in improving internal processes. As a team leader encourage our teammates to provide best services to the customers. As a Customer care executives i am analyzing customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. Responsible for the online customer service processes and Uploading Products on website. Improve webpage design.As a Customer care executives i am analyzing customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary. Always ready to do mode with positive energy Gathering data from different sources and Creating Database. Data analytical. Head of Products Dispatching Department. Customer Care Executive Programmer Customer Care Executive Circulation Assistant Dealhop Pvt Ltd- February 2020 - At Present Highlights:Highlights:Highlights:World of Creativity - May 2019 - October 2019Dealhop Pvt Ltd- April 2017 - April 2019Haardik Nayak Wealth Management Pvt ltd- November- 2014 - March- 2017CONTACT+91 9870037551https://www.linkedin.com/in/ dhaval-patel-405617242 dhavalj378@gmail.comPramukh Nagar Society, Saribujrang, 396 310 India LANGUAGES Gujarati- Native Hindi - Advanced English - Advanced