SAP User Assistance Developer/ Technical Writer

At LeverX, we have had the privilege of working on over 1,500+ SAP projects, including some with Fortune 500 companies. With 20+ years in the market, our team of 2,200+ is strong, reliable, and always evolving: learning, growing, and striving for excellence.

We are looking for an SAP User Assistance Developer/ Technical Writer to join us. Let’s see if we are a good fit for each other!

What we offer:

• 89% of projects use the newest SAP technologies and frameworks, e.g., S/4HANA Cloud, BTP, CPI, RAP, CDS, and OData.
• 98% of active development projects, with rare short-term support contracts.
• Expert communities and internal courses.
• Market-based compensation and regular performance reviews.
• Valuable perks to support your growth and well-being.

Required skills:

• 2+ years of experience in writing and producing user assistance deliverables for software products and services.
• University degree in technical writing, technical documentation, translation, or an equivalent field of study.
• Willingness to adapt quickly to change and acquire knowledge.
• Strong independent working skills combined with the ability to collaborate effectively in a diverse global team.
• Excellent attention to detail and organizational skills.
• Excellent written and verbal English communication skills (С1).

Nice-to-have skills:

• Experience with DITA-based content management systems.
• Understanding of basic UI/UX concepts and practices.

Responsibilities:

• Create and maintain high-quality user assistance (UA) deliverables to help users understand complex SAP software. These deliverables include, but are not limited to: terminology, UI text, user guides, multimedia content, API docs, and in-app help.
• Participate in and drive innovative projects to improve UA deliverables, processes, and content.
• Work closely with product management and development teams to deliver clear, concise, and accurate content.
• Build deep product knowledge, stay current with new trends and skills in user assistance, and share your learnings with the team.
• Collect and analyze feedback from customers and stakeholders to continuously improve content.
• Be the advocate for user experience in your interactions with product management, development, and UX teams.

Планируемое рабочее место на перспективу.